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RTA Claims

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At Jackson Personal Injury, people and across the UK who have been involved in a road traffic accident can access early information about making a personal injury claim. We help people make a personal injury claim by reviewing enquiries, explaining the claims process in general terms, and referring suitable cases to a panel of independent solicitors.

Road traffic accidents can affect motorists, passengers, pedestrians, cyclists, and motorcyclists, sometimes resulting in physical injury, emotional strain, and financial pressure. We help people understand the claims process at an early stage, and if a claim is accepted, it will be handled by a regulated law firm, with legal advice provided by a lawyer regulated by the SRA.

What Immediate Steps Should Be Taken After an RTA?

Following an RTA, the priority is ensuring safety and securing key details, which involves exchanging contact and insurance information, recording the scene with photographs, and noting visible injuries or damage.

Medical attention should be sought as soon as possible, even if symptoms appear minor. Once circumstances allow, individuals can contact Jackson Personal Injury to be put in touch with a solicitor from the panel who can review the situation and explain whether an RTA claim may be pursued.

What Level of Compensation Is Available Through RTA Claims?

Compensation for RTA claims depends on the circumstances of the accident and how the injuries and losses affect daily life.

Amounts vary based on injury severity and losses, which can include physical injury, recovery time, financial impact, and ongoing support needs. Figures are illustrative only. We help people understand the claims process in general terms, and suitable claims may be referred to a solicitor or lawyer on our panel for advice.

Contact Jackson Personal Injury to check if you may be eligible and to request a free claim assessment.

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What Injuries Are Frequently Associated With RTA Claims?

Injuries linked to RTA claims differ widely based on collision type and force, including:

  • Whiplash and soft tissue injuries – Often affecting the neck, shoulders, and back following sudden impact.

  • Bone fractures and breaks – Often involving limbs, ribs, or hips, with recovery periods varying significantly.

  • Spinal and back injuries – Ranging from mild disc issues to more serious spinal trauma.

  • Head and brain injuries – Including concussions and other traumatic brain injuries with potential long-term effects.

  • Psychological injuries – Such as anxiety, travel-related fear, or post-traumatic stress.

Who Can Pursue RTA Claims Following an Injury?

Individuals injured in RTAs, including passengers, cyclists, and pedestrians, may be entitled to make a claim where another road user was at fault. Incidents may arise from speeding, inattention, failure to observe road rules, or careless driving.

Eligibility to pursue RTA claims does not depend on driving a vehicle; responsibility for the accident and resulting injuries is the key factor.

What Is the Time Limit for Starting RTA Claims?

RTA claims are usually subject to a three-year limitation period, starting from the date of the accident or from when injuries were first identified as accident-related.

Certain situations, such as claims involving children or individuals lacking mental capacity, may follow different rules. Beginning the process early helps safeguard evidence and legal entitlement.

Are No Win, No Fee Options Offered for RTA Claims?

Many solicitors handling RTA claims provide No Win, No Fee arrangements. This structure allows claimants to move forward without upfront legal costs.

Legal fees are generally payable only if the claim succeeds, reducing financial risk during recovery. This approach also enables individuals to pursue RTA claims with greater confidence, even when facing financial uncertainty after an accident.

What Supporting Evidence Is Required for RTA Claims?

Successful RTA claims rely on clear supporting evidence, which may include:

  • Images or video from the scene – Showing damage, road layout, conditions, and injuries.

  • Police or official incident records – Detailing circumstances and parties involved.

  • Dashcam or CCTV recordings – Providing independent footage of the collision.

  • Medical documentation – Confirming diagnosis, treatment, and prognosis.

  • Witness accounts – Statements from those who observed the incident.

  • Financial records – Evidence of lost earnings, medical expenses, rehabilitation, and care costs.

What Losses Can Be Included in RTA Claims?

RTA claims can cover a broad range of losses beyond physical injury, which may include whiplash-related symptoms, vehicle repair or replacement costs, income lost due to time away from work, travel expenses, rehabilitation, and ongoing medical treatment.

Psychological effects linked to the accident may also be included when supported by appropriate medical evidence.

Contact Jackson Personal Injury to check if you may be eligible to make an RTA claim and to speak to our claims team.

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© 2026 Jackson Personal Injury. All rights reserved. Jackson Personal Injury is a trading name of DM Claims Limited, a company authorised and regulated by the Financial Conduct Authority (FCA) under the reference number 1005543.